Saturday, September 21, 2013

Q&A with Joe Drago, Our Manager in Brentwood

Joe loves his family, his job and his Boston Red Sox!

Q: How long have you been with Mike’s Auto Body? 
A: 6 months

Q: How many years of industry experience do you have?  
A: 30 years

Q: Favorite part of the job?  
A: Interacting with customers

Q: What do you do when you're not working at Mike’s Auto Body? 
A: Spend time with family, play golf

Q: Major interests?
A:Sports and family

Q: What are the 3 things you want to do in your life?
A: 1.) Go to Fenway Park 2.) Go to Ireland/Europe 3.) Go to a Kentucky Derby

Q: What sports teams do you follow and what are your favorite teams? 
A: Boston Red Sox

Q: What was the title of the last book you read?
A: A Bold Fresh Piece of Humanity

Q: Favorite movies?
A: Godfather, Scarface, Arthur

Q: Favorite TV Shows?  
A: Sopranos, The Five, Deadliest Catch

Q: Pets and their names?
A: A Rottweiler (Dopi) and a Shih Tzu (Happy)

Q: Favorite outdoor activities?
A: Golf, BBQ, Gardening

Q: If you could have any kind of car, what would you get and why?  
A: Mustang Cobra

Q: If you could have lunch with anyone who would it be?
A:  My wife

Q: What are some of the customer service things you're proud of at Mike’s Auto Body and describe your view of what exceptional customer service is?
A: Proud of our CSI. We proud ourselves on offering exceptional customer service and delivering on our promise, of performing repairs that are on time and exceeding expectations.



 

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