Wednesday, December 18, 2013

Mike’s Auto Body Adds San Ramon Location to Make It an Even Dozen

Mike’s Auto Body added its 12th location on December 13, 2013 when it acquired San Ramon Body and Detail in San Ramon, CA. With a goal to increase the size of its market and establish a presence down the Hwy. 680 corridor, Mike’s Auto Body has long been attracted to the idea of doing business in San Ramon, a growing area with approximately 17,000 households.

Mike Rose, the owner of this 40-year-old Multi-Shop Operation (MSO) is proud of his company’s newest addition and excited about the opportunities associated with the acquisition. “We’ve been talking off and on for probably the last 10 years with Geoff Johnson, the owner of San Ramon Body and Detail about possibly buying his shop,” Mike Rose said. “Geoff has been in business at the same location for the past 35 years and he’s established an incredible track record in San Ramon by doing great work and helping the community. It’s a successful shop with enough space (25,000 square ft.) and it has a great reputation, so we’re obviously pleased about the purchase.”

“It’s an ideal match for us, because San Ramon Body and Detail’s operational standards, facility structure and employee base fits our model perfectly,” CEO at Mike’s Auto Body Brennan Rose said. “The shop sits right off of the 680 freeway (via the Crow Canyon Street exit) in the heart of the auto district of San Ramon, so it’s very conveniently located for both customers and employees.”

Manager Joe Drago and Office Manager Ericka Randall are coming from Mike’s Auto Body’s Lafayette and Concord locations, respectively, to make the changeover as seamless as possible.  “We’re confident that Joe and Ericka will hit the ground running and we’re also very pleased to be working with the team at San Ramon Body and Detail as they become part of the Mike Rose’s family,” Brennan Rose said.

Fixing cars to their pre-accident condition since 1972, Mike Rose and his family has built Mike’s Auto Body into a 12-shop organization known for its honesty and integrity with an emphasis on exemplary customer service. With two locations in Concord and Walnut Creek and one in Lafayette, Pittsburg, Antioch, Brentwood, Richmond, Fairfield Napa and now in San Ramon, Mike’s Auto Body is well-known for being an outstanding business partner in every city where it serves the public. 




Wednesday, December 11, 2013

Mike's Auto Body Saves the Day for El Sobrante Boys & Girls Club

On Nov. 10th, the day after their annual Gala fundraiser, a safe containing approximately $6,000 in cash and other valuable items was stolen from the Boys & Girls Club of El Sobrante, CA. Obviously shocked by the theft, word of the tragedy traveled quickly through the Bay Area and Mike’s Auto Body stepped up and saved the day, by donating money to the organization and covering the loss.

Billy Zeier the Executive Director of the Boys & Girls Club of El Sobrante couldn’t believe that someone would steal their safe.  “We were riding a high after raising $30,000 at our ‘We Are the Children of the World’ fundraiser,” Zeier said. “It was a huge success after almost a full year of work, so all of us were pleased. But, then the next morning we find out that the safe was gone and we all just felt deflated.”

But then the phone rang a couple days later, when Sal Contreras, Sales & Marketing Director for Mike’s Auto Body was calling to deliver some very good news. “I was actually in a meeting when Sal called,” Zeier explained. “I told my people, I’ll call as soon as I get a chance and they said, no—you should talk to him right now. When he told me that Mike’s Auto Body was going to cover the loss, we were obviously ecstatic! What an amazing thing they’ve done for us! Mike Rose and the people at Mike’s Auto Body took a bad situation and turned it around. This is a great lesson for our youth, because it shows that some people really care.”

Sal Contreras is a Boys & Girls Club alum himself, so he knows the value of the organization and how it shapes young lives. “When I was growing up in Richmond, Ca, I was a member at the Richmond Boys & Girls Club,” Contreras said. “So, when Mike Rose called me and said let’s cover their loss, I didn’t hesitate for a second before making the call. Billy was obviously surprised and when we went there to present them with the check, all of the kids couldn’t stop smiling. The El Sobrante Boys & Girls Club is a great program and they really push the educational aspect. Staying in school is one of their main messages and that’s why many of their members have gone on to attend college.”

Ragen Ortland, Operations Manager at Mike’s Auto Body was happy to be in a position to help the Boys & Girls Club of El Sobrante. "When we heard about the incident with the Boys & Girls Club, we were appalled that someone would steal from a non-profit and especially a non-profit that benefits children,” Ortland said. “My father (Owner Mike Rose) told us that he wanted to replace the missing funds and we immediately agreed with his decision. This time of year is difficult enough and to have something like this happen can be very disheartening. We felt that replacing the missing funds was the least we can do during this holiday season."

The Boys & Girls Club of El Sobrante was established in 1958 when a group of parents were concerned about the lack of facilities and activities for boys in the neighborhood. In 1998, the Girls Club, previously a separate organization located in the building next door, joined the Boys Club to create the Boys & Girls Club of El Sobrante.  

Members participate in a variety of programs within the five core areas of Arts; Education & Career Development; Sports, Fitness & Recreation; Health & Life Skills; and Character & Leadership Development. The club is affiliated with the Boys & Girls Club of America (BGCA), with 4,000 clubs nationwide and representing 4.1 million children.

The Boys & Girls Club of El Sobrante serves children ages 7-18 from West Contra Costa, including El Sobrante, and its surrounding cities of Richmond, El Cerrito, San Pablo, Pinole, Hercules, Crockett, and Rodeo. At the beginning of the school year, members set personal, school, and career goals, which are reviewed at the end of the school year.

Mike's Auto Body is a 41-year-old family-owned business with 11 locations in Concord, Walnut Creek, Lafayette, Pittsburg, Antioch, Brentwood, Richmond, Fairfield, and Napa.

And one final note: On November 22, detectives arrested a 47-year-old man at his home after a search warrant was served at the home and stolen property taken from the club was found inside, according to Contra Costa County Sheriff's spokesman Jimmy Lee. The man is out on bail and awaiting trial and innocent until proven guilty.

Photo caption: From left, Bruce Hubert, Richmond Shop Manager for Mike’s Auto Body and Sal Contreras (far right) present a check for $6,000 to Billy Zeier, Executive Director of the Boys & Girls Club of El Sobrante.

Monday, December 9, 2013

Let's Meet Don Cooper, One of our Veteran Body Techs

Let’s Meet Don Cooper, Body Tech at Mike’s Auto Body in Concord

Q: How long have you been with Mike’s Auto Body?
A: Almost 21 years.

Q: How many years of industry experience do you have?
A: 40 years as a mechanic and 21 years as a body man.

Q: Favorite part of the job?
A: Getting to go to work.

Q: What do you do when you're not working at Mike’s Auto Body?
A: Hunting, fishing and take care of my Dad.

Q: Major interests?
A: Hunting and fishing.

Q: What sports teams do you follow and what are your favorite teams?
A: NASCAR and football (the 49ers)

Q: What was the title of the last book you read?
A: The Rebel

Q: Favorite movies?
A: Justified and Rambo

Q: Favorite TV Shows?
A: Duck Dynasty

Q: Pets and their names?
A: Black Lab named Rosie

Q: Favorite outdoor activities?
A: Hunting and fishing

Q: Magazines or newspapers you read?
A: Contra Costa Times

Q: If you could have any kind of car, what would you get and why?
A: Sprint car to race.

Q: If you could have lunch with anyone (dead or alive) who would it be?
A: John Wayne and John F Kennedy

Q: What are some of the customer service things you're proud of at Mike’s Auto Body and describe your view of what exceptional customer service is?
A: Mike always does things right and he wants us all to do the same.
I have seen all kinds of changes and they have all been good. Mike never sits back and says that’s good enough. He is always looking ahead to make things better for everybody.


Monday, December 2, 2013

Another Job Done Well!

“I’ve been in three fender benders this year (not my fault) and each time I got my 2010 Dodge Caravan fixed at Mike’s Auto Body in Fairfield,” Dede Scholtes, a speech therapist and mother of two from Vacaville said. “The manager at the Fairfield location is Darren Maltbie, and he has been great to work with each and every time. My car looks almost like brand new and the customer service at Mike’s Auto Body is top-notch.”

Sierra Scholtes, Ryan Scholtes and Dede Scholtes with Darren Maltbie, at Mike’s Auto Body.